If your vehicle is not able to start, Freeway Service Patrol drivers will tow your vehicle free of charge to an off-freeway location.  Drivers are not allowed to tow your vehicle to your home or to a repair or maintenance shop.  Their sole purpose is to help motorists with stalled vehicles on the freeway, so the Freeway Service Patrol drivers must return to the freeway as soon as possible.

Once you have been towed to a safe location off the freeway, you may then contact the towing company of your choice or your insurance company to have your vehicle towed to a repair shop. Freeway Service Patrol drivers are prohibited from making recommendations for towing companies. The Honolulu Police Department may also assist you in contacting a zone tow service company.  Drivers are not allowed to receive any payment, including tips, from motorists.

Photo of FSP


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